At Jolt Medical Marketing, we are committed to delivering high-quality marketing services tailored specifically for plastic surgery practices. Please review our fulfillment policies below to understand how we manage service delivery and refunds.
Service Delivery Policy
All services provided by Jolt Medical Marketing are digital marketing services, including but not limited to:
- Lead generation campaigns
- Website development and optimization
- Google Ads or social media advertising
- SEO services
Upon purchase or agreement, our team initiates service setup based on the timeline stated in the client’s individual service agreement. Timelines for full campaign launch vary depending on scope and are also outlined in the client’s individual service agreement.
Refund Policy
Because our services require significant time, effort, and resources, we do not offer refunds for completed work or active monthly service periods. However, if a client experiences a technical issue or service failure on our part, we may offer a partial refund or service credit at our discretion.
Clients enrolled in performance-based packages may be eligible for partial refunds or credits based on fulfillment thresholds as outlined in their individual service agreements.
Cancellation Policy
Clients may cancel recurring services based on the cancellation terms in their individual service agreements.
Upon cancellation, all services will be paused at the end of the current billing period, and access to shared dashboards, ad accounts, and campaign data may be limited or removed.
Return Policy
As a digital service provider, we do not accept “returns” of delivered services.
Contact Us
If you have any questions about your service agreement, fulfillment terms, or billing, please contact our team at:
info [at] joltmedical.com